Privacy Policy

We, at Baya Roost, care about your personal information and the way it is used and shared. Protecting your privacy is very important to us and we are committed to protecting and securing the confidentiality and security of your personal data that you provide to us while using our website www.bayaroost.com, or when you otherwise contact us. We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential.

We do everything we can to protect your rights of privacy on systems and the Site controlled by us, but we are not liable for any unauthorised or unlawful disclosures of your personal and confidential information made by third parties who are not subject to our control, for example advertisers and websites that have links to our Website. You should take note that the information and privacy practices of our business partners, advertisers, sponsors or other sites to which we provide hyperlinks, may be different from ours.

Product Details

Information Provided to Us:

we collect information that you provide to us while visiting the Site (including sensitive Personal Information, wherever applicable), which includes:

your name, email address, billing address, shipping address, postal code.
your credit / debit card, mobile payment and other payment details.
your reviews, feedback and opinions about our products and services .
any other Personal Information you choose to provide to us.

Information We Receive from Others :

we may also obtain Personal Information from our third-party service providers, which includes :

updated delivery and address information from our carriers or other third parties .
account information, purchase or redemption information, and page-view information from some merchants .
search results and links, including paid listings
select partners that make our service available on their device or with which we offer co-branded services or engage in joint marketing activities.

Information We Collect Automatically When You Use our Site :

when you visit our Site, we automatically collect some Personal Information about you, which includes:

details of your interactions with customer service, such as the date, time and reason for contacting us, transcripts of any chat conversations, and if you call us, your phone number and call recordings.
"Cookies" are used to store user preferences and to track user trends, so as to enhance your interactive experience and generally improve our services to you. You can set your browser to notify you when you are sent a "cookie", giving you the chance to decide whether or not to accept it. We use cookies to track the pages of the websites you have visited and improve our Site in order to deliver a better and more customized service. Web beacons are electronic images that may be used in our services or emails and help deliver cookies, count visits and understand usage and campaign effectiveness.

We need your identity details, contact details, banking information and account history to manage our relationship with you and provide services to you. We may use this information for suggesting products and promotional offers and schemes in addition to processing for various purposes, depending on the circumstances for which we may/will need to process your Personal Information, including:

to communicate with you .
to maintain and improve customer relationship
to assess, process and provide products, services and/or facilities to you
to establish your identity and background .
to respond to your enquiries or complaints and resolve any issues and disputes which may arise in connection with any dealings with us
to provide you with information and/or updates on our products, services, upcoming promotions offered by us and/or events organized by us and selected third parties which may be of interest to you from time to time
to maintain and update internal record keeping
for internal administrative purposes.
to send you seasonal greetings messages from time to time
to compile statistical and demographical profiles for our business and marketing activities.
to monitor, review and improve our events and promotions, products and/or services
to conduct market research or surveys, internal marketing analysis, customer profiling activities, analysis of customer patterns and choices, planning and statistical and trend analysis in relation to our products and/or services .
to process any payments related to your commercial transactions with us
to comply with any statutory or regulatory requirement .
to process and analyse your Personal Information either individually or collectively with other individuals
for detecting, investigating and preventing fraudulent, prohibited or illegal activities
we collect and store your service usage and transactional information to determine and verify the service charges payable by you and to administer our relationship with you.

Use of information based on your consent :

facilitate direct marketing, promotional and customer management purposes, including sending you promotional communications (including without limitation emails and push notifications) or special offers if you have consented to receive the same and
for any other purposes for which we have your consent .

We only collect your Personal Information to conduct our business and to enable us to deliver and improve our services. We do not for any reason whatsoever sell your Personal Information to any third party or otherwise trade on it.

We may share your Personal Information with other organisations in the following circumstances:

if the law or a public authority says we must share the Personal Information or for the administration of justice .
if we need to share Personal Information in order to establish, exercise or defend our legal rights (this includes providing Personal Information to others for the purposes of preventing fraud)
where we restructure, sell or transfer our business (or a part of it). For example, in connection with a takeover or merger
with the staff of Baya Roost for data processing and storage; providing you with access to our services; providing customer support; making decisions about service improvements and content development
with third party service providers, to provide marketing, advertising, communications, infrastructure, hosting and IT services, to personalize and optimize our service, to process credit card transactions or other payment methods, to provide customer service, to collect debts, to analyse and enhance data. We do not authorize them to use or disclose your personal information except in connection with providing their services.

By accepting the Terms of Service, you agree that we may collect and store your Personal Information as long as you use our services subject to the limitations set out in this Privacy Policy.

To the extent required by law, we take reasonable steps to destroy, or de-identify or redact, Personal Information in a secure manner when we no longer need it for the purposes for which it was collected (as set out in this Privacy Policy) and retention is no longer necessary for legal or business purposes.

Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of your account has been compromised), please immediately notify us by mailing at info@bayaroost.com

We cannot guarantee that our Site will function faultless and without any interruptions. We shall not be liable for damages that may result from the use of electronic means of communication, including, but not limited to, damages resulting from the failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

DIRECT MARKETING

From time to time, we would like to use your name, email address, mobile phone number, and other relevant contact information to send you either via emails, SMS messages, telephone calls, push notifications, post, or social media (e.g. Facebook) information that we think may be of interest to you, including about our products and services, news about our membership programs, satisfaction surveys, events, offers and promotions, but we can only do so with your consent.

CHILDREN’S PRIVACY

If you are under the age of 18, you are not authorized to use the Site without the supervision and consent of the child’s parent or guardian. We do not knowingly collect personal information from children under the age of 13, without the consent of the child's parent or guardian.If you believe we have collected information about a child under the age of 13, please contact us so that we may take appropriate steps to delete such information.
Parents should be aware that there are parental control tools available online that can be used to prevent children from submitting information online without parental permission or from accessing material that is harmful to minors.

CHANGES TO PRIVACY POLICY

We may need to update our Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. Any amended this Privacy Policy will be posted on the Website and can be viewed at www.bayaroost.com. No individual notice will be sent to you.
You are deemed to have acknowledged and agreed to any amended version of this Privacy Policy if you continue to use the Site after the changes have taken place. As such, you are encouraged to visit the above website from time to time to ensure that you are well informed of our latest policies in relation to personal data protection.

MISCELLANEOUS

This Privacy Policy is governed by and shall be construed in accordance with the laws of India.
This Privacy Policy is written in the English language and may be translated into other languages. In the event of any inconsistency between the English version and the translated version of this Privacy Policy, the English version shall prevail.

Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions ("Terms").

By subscribing to or using any of our services you agree that you have read, understood and are bound by the Terms, regardless of how you subscribe to or use the services. If you do not want to be bound by the Terms, you must not subscribe to or use our services. These Terms and various other policies are binding as per the provisions of the Information Technology (Intermediaries guidelines) Rules, 2011 formulated under the Information Technology Act of 2000 in India.

In these Terms, references to "you", "User" shall mean the end user accessing the Website, its contents and using the Services offered through the Website, "Service Providers" mean independent third party service providers, and "we", "us" and "our" shall mean Okhai.com and its affiliates.

Introduction:

bayaroost.com ("Website") is an Internet based content and e-commerce portal, a company incorporated under the laws of India.
Use of the Website is offered to you conditioned on acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. bayaroost.com at its sole discretion reserves the right not to accept a User from registering on the Website without assigning any reason thereof.

User Account, Password, and Security:

You will receive a password and account designation upon completing the Website's registration process. You are responsible for maintaining the confidentiality of the password and account, and are fully responsible for all activities that occur under your password or account. You agree to (a) immediately notify Baya Roost of any unauthorized use of your password or account or any other breach of security, and (b) ensure that you exit from your account at the end of each session. Baya Roost cannot and will not be liable for any loss or damage arising from your failure to comply with this Section 2.

Services Offered:

bayaroost.com provides a number of Internet-based services through the Web Site (all such services, collectively, the "Service"). The products can be purchased through the Website through various methods of payments offered. The purchase of products shall be additionally governed by specific policies of sale, like cancellation policy, return policy, etc. and all of which are incorporated here by reference.

Privacy Policy:

The User hereby consents, expresses and agrees that he has read and fully understands the Privacy Policy of Baya Roost. The user further consents that the terms and contents of such Privacy Policy are acceptable to him.

User Conduct and Rules:

You agree and undertake to use the Website and the Service only to post and upload messages and material that are proper. By way of example, and not as a limitation, you agree and undertake that when using a Service, you will not:

defame, abuse, harass, stalk, threaten or otherwise violate the legal rights of others
publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information
conduct or forward surveys, contests, pyramid schemes or chain letters
download any file posted by another user of a Service that you know, or reasonably should know, cannot be legally distributed in such manner
violate any code of conduct or other guidelines, which may be applicable for or to any particular Service
violate any applicable laws or regulations for the time being in force in or outside India.
violate, abuse, unethically manipulate or exploit, any of the terms and conditions of this Agreement or any other terms and conditions for the use of the Website contained elsewhere.

User Warranty and Representation:

The user guarantees, warrants, and certifies that you are the owner of the content which you submit or otherwise authorised to use the content and that the content does not infringe upon the property rights, intellectual property rights or other rights of others. You further warrant that to your knowledge, no action, suit, proceeding, or investigation has been instituted or threatened relating to any content, including trademark, trade name service mark, and copyright formerly or currently used by you in connection with the Services rendered by Baya Roost.

Exactness Not Guaranteed:

Baya Roost hereby disclaims any guarantees of exactness as to the finish and appearance of the final Product as ordered by the user. The quality of any products, Services, information, or other material purchased or obtained by you through the Website might actually depend on the size you ordered for. Also the colour of the end product may vary as those compared to the one on the website, which could only be because of the screen settings on your website.

Links to Third Party Sites:

The Website may contain links to other websites ("Linked Sites"). The Linked Sites are not under the control of Baya Roost or the Website and Baya Roost is not responsible for the contents of any Linked Site. Baya Roost is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Baya Roost or the Website of the Linked Sites or any association with its operators or owners including the legal heirs or assigns thereof. The users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.

Indemnification:

You agree to indemnify, defend and hold harmless Baya Roost from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Baya Roost that arise out of, result from, or may be payable by virtue of, any breach or non-performance of any representation, warranty, covenant or agreement made or obligation to be performed by you pursuant to these Terms.

Pricing:

Prices for products are described on our Website and are incorporated into these Terms by reference. All prices are in Indian rupees. Prices, products and Services may change at Baya Roost’s discretion.

Shipping:

Title and risk of loss for all products ordered by you shall pass on to you upon Baya Roost’s shipment to the shipping carrier. For international orders, shipping charges may differ according to location of deliver and weight of the item/s to be shipped.

Governing Law:

These terms shall be governed by and constructed in accordance with the laws of India without reference to conflict of laws principles and disputes arising in relation hereto shall be subject to the exclusive jurisdiction of the courts at Varanasi, Uttar Pradesh.